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Legal
The same legal documents used by the BitGuardIT platform, published here for the public marketing site.
This page describes how BitGuardIT supports customers using the platform, how to submit requests, and what to expect during the support lifecycle. For signed-in users, the portal remains the primary channel for tracking tickets and service requests.
This Privacy Policy explains how BitGuardIT LLC ("BitGuardIT," "we," "us") collects, uses, retains, and protects information when you use our cybersecurity platform, portals, and related services. It applies to client, staff, and administrator users and to visitors who interact with our public legal and authentication pages.
These Terms of Service ("Terms") govern access to and use of BitGuardIT websites, portals, APIs, and cybersecurity services. By creating an account or using the platform, you agree to these Terms, our Privacy Policy, Acceptable Use Policy, Security Policy, and Cookie Policy.
This Acceptable Use Policy supplements the Terms of Service and applies to all users of BitGuardIT platforms and services.
This Security Policy describes how BitGuardIT protects the platform and customer data. It reflects our current operational practices and is not a certification or attestation of compliance with any specific standard unless separately agreed in writing.
This Cookie Policy explains how BitGuardIT uses cookies and similar technologies on our websites and portals.
This notice explains how BitGuardIT security assessments are authorized, what technical evidence may be collected, and the limits of controlled security validation. It is professional public language for customers and educational programs. It is not a substitute for a signed master services agreement or jurisdiction-specific legal advice. Counsel should review this draft before relying on it in a contract dispute.
